Sales Engineer (Enterprise Cybersecurity Solutions)

  • Posted 1 month ago

Sales Engineer (Enterprise Cybersecurity Solutions)

Our client, a leading developer of Enterprise Cybersecurity Solutions, is seeking a Sales Engineer to be based in their SG office for technical support of the company’s products and services in the region. 

This role will work closely with the field sales teams, Value Added Resellers, customer service/technical support, and other corporate contributors. This individual will possess a pre-sales/sales/systems engineering and architecture background in enterprise application technologies and/or various software applications.

Responsibilities:

The Sales Engineer will:

  • Provide a technical overview of our product architecture, functionality, system/data requirements, and integration with other enterprise applications.
  • Credibly describe and demonstrate our solutions such that prospects see their top-of-mind problems solved in both onsite and online (web-based) venues. 
  • Ability to discuss and demonstrate how solutions map to Change Management processes and ITIL best practices within the IT service management framework.
  • Develop customer-specific technical product demonstrations and assist customers with growth and migration planning.
  • Provide prospective customers with expert assistance in setting up and evaluating the software solutions within their testing and staging environments (Proof of concept and Pilot installations) and provide post-sales customer support.
  • Act as a principal liaison to product marketing and product engineering in communicating customer requirements and information.
  • Research competitors, stay current on the competitive landscape, work with the product marketing group to capture and document competitor’s capabilities and future plans.
  • Must have strong virtualization experience as well as a thorough knowledge of cloud infrastructure.
  • Stay current with the Operating systems and networking infrastructure that supports, e.g. Linux, AIX, HPUX, Solaris, Windows Server families/AD, and common networking infrastructure (Cisco, Foundry, Nortel, Alcatel, Nokia, etc.)
  • Familiar with SQL syntax and implementation such as MySQL, MSSQL, Oracle, etc. Scripting knowledge is a plus.
  • Participate in customer-facing seminar presentations, speaker engagements, etc. 
  • Staff and participate in regional tradeshows.
  • Assist fellow SEs as needed in other regions.
  • Perform other duties as assigned. 

Requirements:

  • Degree in Engineering, Computer Science, or Physics. 
  • Minimum 6 years of experience with field systems management and software applications in the capacity of sales engineering or IT support operations highly desired. 
  • ITIL, CISSP, ISACA, GISA, CISA, or CISM certification desirable.
  • Must have prior pre-sales and systems-level experience within an enterprise support model, application development a plus.
  • Prior experience working with system integrators or value-added sales channels.
  • Prior experience working in operations, project management, or planning for a major SI.
  • Possess a pre-sales/sales engineering background in applications with enterprise application technologies and/or various software applications.
  • Analytical thinker with proven verbal and written communications skills including group presentation abilities.
  • Strong interpersonal skills with a positive attitude and an ability to engage with customer’s technical staff and implementation groups.
  • Ability to do sales evangelizing: General familiarity with the selling of system-level products into enterprise accounts.
  • Must be highly flexible and willing to travel frequently on short notice: up to 50% travel.
  • Prior industry knowledge and the ability to adapt quickly to changing environments.
  • Ability to lead as well as collaborate as part of a team.

Interested candidates are to submit their resume in MS Word format with current and expected salary, notice period and reason for leaving.

We regret that only shortlisted candidates will be notified.

Agency Lic: 06C4985

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