NOC Engineer

  • Full-Time
  • Anywhere
  • Posted 2 months ago

NOC Engineer

Our client is looking for an NOC Engineer

Responsibilities:

  • Monitor and observe system alerts or out of the normal system behaviours
  • Follow incident isolation procedures to identify and verify faults before applying problem resolution scripts to fix the issue or performing escalation
  • Perform consolidation of records for reporting, monitoring, analytics or audit purposes
  • Perform post-change system health checks to verify that the changes did not cause any undesirable behaviour
  • Manage the life cycle of incident tickets from creation, update, escalation to closure
  • Review and verify the accuracy of operational scripts
  • Suggest areas of improvement

Requirements:

  • NITEC, Diploma or Degree preferably in Engineering or Information Technology
  • Minimum 2 years of relevant experience
  • Willing to work in teams of 12 hours rotation shifts that spans across weekends and public holidays
  • Willing to work in a Data Centre environment

Do take note that only shortlisted applicants will be notified.

Reg No: R1113468 | Agency licence: 06C4985

Homepage: https://citadelsearch.com.sg/

LinkedIn: https://www.linkedin.com/company/citadel-search/

 

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