Business Analyst (Salesforce)

Responsibilities:

Leverage on Salesforce data to support management to make informed and data-driven decisions
Provide day to day Salesforce system admin support for user requests or issues, as well as admin work to further develop and scale the system through minor improvements
Ensure data integrity, security and conduct system audits including maintenance, reports and dashboards administration.
Act as a point of contact for Salesforce internal users
Conduct end-user training for the new services and features launched through the salesforce platform
Work with the management team for regional bidding opportunities using Salesforce to deliver RFP’s and proposal for contract renewals

At least 3 years of Salesforce administration experience
Good verbal and written communication skills
Proactive and self-motivated to learn and able to deliver in a fast-paced environment