Deviation Investigation Manager

  • Posted 4 years ago


  • Lead and manage the deviation team, and prioritize team’s work upon the load release schedule.
  • Review deviation investigation reports generated by members of the Deviation and Investigation team and provide supplemental support in deviation investigation as necessary. Deviation reports which include root cause analysis, product impact assessment, implementation of appropriate CAPA(s), etc.
  • Perform deviation investigation and ensure timely closure by the team.
  • Coach and train the team with regards to interacting with customers
  • Work with all departments to identify appropriate actions to facilitate deviation closure.
  • Work closely with QA operations team to support lot release, identify and communicate problematic deviations early at the weekly Lot Release meeting.
  • Work closely with Head of Operational Excellence to facilitate the implementation of initiatives across manufacturing team, and support continuous improvement programs (Hoshins) by providing data extracted from the records in the quality systems (DMS, TrackWise, LMS).
  • Work closely with Manufacturing Managers to aid the development and tracking of Manufacturing performance metrics and generate monthly reports.
  • Work closely with Program Management to facilitate customer meetings.
  • Train the team to advance their technical writing and investigation skills.


  • A relevant degree in scientific discipline
  • Minimum 6 years experience in biotech or pharmaceutical manufacturing industry
  • Proficient in technical writing and FMEA experience
  • Good written and oral presentation
  • Good engaging skills with all levels
  • Team player
Fields marked with a * are required.

We allow submission of your resume and cover letters (.doc,docx,pdf formats only)

Privacy Policy
Citadel Search Pte Ltd is committed to respect and safeguard its candidates' personal information.

Explicit Consent
By submitting your CV / resume to Citadel Search Pte Ltd, you thereby grant Citadel Search Pte Ltd permission to contact you for the purpose of providing you with career opportunities.

Storage of Personal Data
Citadel Search Pte Ltd will retain your personal data unless you personally notify Citadel Search Pte Ltd in written format that you no longer wish to be contacted for career opportunities.

Policy Modification
Citadel Search Pte Ltd reserves the right to update this privacy policy at anytime as part of our continuous effort to adopt the best business practices. We will send a notice to the primary email address specified in your contact detail if there is any significant change in the way that your personal information is processed.

If you have any questions regarding the privacy policy, you may contact us at